Digital Product Refund Policy for Midlife Muse Studio

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 Effective date: September 6, 2026

Our Policy

Our products are digital and are normally available for access or download immediately after purchase. Because a digital product cannot be physically returned, purchases are generally final once the files have been accessed or downloaded.

When We Will Help

Please contact us if the file is defective, the wrong product was delivered, you were charged twice for the same purchase, or you cannot access the product after reasonable troubleshooting. Depending on the circumstances, we may replace the file, restore access or issue a refund.

How to Request Assistance

Email hello@midlifemusestudio.com with the purchaser name, purchase email, order number, purchase date and a brief description of the problem. Please contact us within 14 days of purchase so we can investigate promptly.

Change of Mind

We generally do not provide refunds for a change of mind, a mistaken purchase after the product was clearly described, or a customer deciding not to use the product after gaining access.

Your Legal Rights

Nothing in this policy limits any cancellation, refund or other consumer right that cannot legally be excluded. Approved refunds are processed through the original payment method. Processing times may depend on PayPal, Payhip or the customer’s financial institution.

Contact

Midlife Muse Studio, Vancouver, British Columbia, Canada. Email: hello@midlifemusestudio.com.