Midlife Muse Studio
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Privacy Policy of Midlife Muse Studio

Effective date: September 6, 2026

This Privacy Policy explains how Midlife Muse Studio ("we," "our," or "us") collects, uses, discloses and protects personal information when you visit our website, purchase or download our digital products, contact us, or otherwise interact with us.


1. Who We Are

Midlife Muse Studio

4390 Ontario Street, Vancouver, BC V5Z 4R3, Canada

Email: hello@midlifemusestudio.com


2. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name and email address.

• Order information, such as the product purchased, transaction date, amount, currency and order status.

• Billing information required by our ecommerce and payment providers. We do not directly collect or store complete payment-card or PayPal account credentials.

• Information you submit through contact forms, surveys, emails or customer-support requests.

• Technical and usage information, such as IP address, browser and device type, referring pages and interactions with our website.

• Cookie and similar-technology information, subject to your browser settings and any consent choices presented to you.


3. Why We Use Your Information

• Provide, process and deliver digital products and related customer support.

• Send transactional messages, including receipts and download information.

• Respond to inquiries and maintain our business records.

• Send newsletters or promotional communications where you have consented or where otherwise permitted by law.

• Operate, secure, analyze and improve our website, products and customer experience.

• Prevent fraud, enforce our terms and comply with legal, tax, accounting and regulatory obligations.


4. Legal Bases for Processing

Where applicable law requires a legal basis, we rely on consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating, securing and improving our business. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.


5. Service Providers and Disclosures

We use third parties to operate our website, process orders and payments, deliver products, communicate with customers and understand website use. These providers process information under their own terms and privacy policies and may include:

• Payhip, our ecommerce and digital-delivery provider. When you place an order, Payhip collects and processes information needed to complete the transaction and deliver your files. Payhip Privacy and Cookies Policy: https://payhip.com/privacy

• PayPal, our connected payment processor. PayPal processes payment information in accordance with the privacy statement applicable to your account and location: https://www.paypal.com/ca/legalhub/privacy-full

• GoDaddy, our website-hosting and website-management provider.

• Analytics, email or communication providers that we enable from time to time, subject to the choices and disclosures presented on our website.

We may also disclose information when required by law, to protect our rights or users, in connection with a business reorganization or with your direction or consent. We do not sell personal information for money.


6. International Processing

Some service providers may process information outside British Columbia or Canada. Information processed in another jurisdiction may be subject to that jurisdiction's laws and may be accessible to its courts, law-enforcement or regulatory authorities. Where required, we use appropriate contractual or other legal safeguards through our service-provider arrangements.


7. Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including:

• Purchase and transaction records for the period required for accounting, tax, fraud-prevention and legal purposes.

• Customer-support and inquiry records for as long as needed to resolve the matter and maintain appropriate business records.

• Marketing information until you unsubscribe, withdraw consent, or it is no longer reasonably required.


8. Cookies and Analytics

Our website and service providers may use necessary, preference, analytics and similar cookies. You can control cookies through your browser and, where available, through our cookie-consent tools. Disabling certain cookies may affect website functions. Third-party checkout pages may use cookies governed by their own policies.


9. Security

We use reasonable administrative, technical and organizational safeguards appropriate to the nature of the information we handle. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.


10. Your Privacy Choices and Rights

Subject to applicable law and limited exceptions, you may ask to access, correct or delete your personal information; withdraw consent; object to or restrict certain processing; or request information about our handling of your data. You may unsubscribe from marketing emails using the link in the message or by contacting us. We may need to verify your identity before completing a request.

To make a privacy request, email hello@midlifemusestudio.com.


11. Canada

We handle personal information in accordance with applicable Canadian and British Columbia privacy laws. Commercial electronic messages are sent in accordance with applicable anti-spam requirements, including consent and unsubscribe requirements where they apply. You may also contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia about an unresolved concern.


12. European Economic Area and United Kingdom

If applicable, you may have rights under the GDPR or UK GDPR, including access, correction, erasure, restriction, objection, portability and the right to complain to your local supervisory authority. These rights are subject to legal conditions and exceptions.


13. United States Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws. Depending on the law and whether it applies to us, these may include rights to know, access, correct or delete personal information and to opt out of certain sales, sharing or targeted advertising. We do not sell personal information for money. Contact us to submit a request.


14. Children's Privacy

Our website and products are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, please contact us so we can address it.


15. Changes to This Policy

We may update this policy to reflect changes in our practices, services or legal obligations. The revised version will be posted on our website with an updated effective date. Where appropriate, we may provide additional notice.


16. Contact Us

Questions, concerns and privacy requests may be sent to:

Midlife Muse Studio

Email: hello@midlifemusestudio.com

Mail: 4390 Ontario Street, Vancouver, BC V5Z 4R3, Canada

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